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Why Choose Us?

Hi! I’m Carles Torrent, and I’ve spent the last 35 years traveling the world, exploring cultures, learning languages, and immersing myself in the most fascinating traditions our planet has to offer. My passion for languages has allowed me to connect with people from all corners of the globe and to understand their stories and customs in a unique way—by truly diving into their culture and traditions.

 

Throughout my travels, I’ve discovered that every place has its own magic, from the local cuisine to traditional festivities. My goal is to share these experiences with my clients, offering you a window to the world so you can enjoy everything each culture has to offer.

 

Whether you’re looking for an authentic experience, a deep dive into local traditions, or simply a way to learn about a new environment, I’m here to help you discover the world in a rich and memorable way.

 

All of our experiences have been created by and for us to reflect our philosophy of travel. So look no further—come and be part of the Planet Tours Club family.

1. Data Controller Details
Company Name: Koukouvaiya Travel Group Llc (hereinafter, the “Company” or the “Controller”).
EIN: 30-1425444
Address: 8206 Louisiana Blvd Ne, Ste A #4086, Albuquerque, New Mexico 87113 Us
Email for data protection communications: [dirección de correo electrónico eliminada]

1.1. Applicable Regulations
Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and insofar as it does not contradict the aforementioned Regulation, by the provisions of the Spanish legal framework on the Protection of Personal Data.

By providing us with your data, you declare that you have read and understood this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed herein.

The Company may modify this Privacy Policy to adapt it to legislative, jurisprudential, or interpretative developments of the US/European Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy, and the General Terms and Conditions that, where applicable, are established for certain products or services, if such access implies any specific aspect regarding the protection of personal data.

1.2. Data Protection Officer
The company does not have a Data Protection Officer.


2. Purpose of the Processing of Personal Data
The processing we carry out on your personal data responds to the following purposes:

  • To provide you with information related to the products and services offered by our company and detailed on this website.

  • To formalize the contracting of our services through the acceptance of the corresponding quote / order and/or the signing of a commercial contract.

  •  
  • To send you news and updates about our entity, as well as updates to our catalog of products and services, by email and/or postal mail.

2.1. Data Retention Period
We will keep your personal data from the moment you give us your consent until you revoke it or request the limitation of the processing. In such cases, we will keep your data blocked for the legally required periods.


3. Legitimization and Data Collected
The legitimization for the processing of your data is the express consent granted through a positive and affirmative action (filling in the corresponding form and checking the box accepting this policy) at the time of providing us with your personal data.

3.1. Consent to Process Your Data
By filling in the forms, checking the box “I accept the Privacy Policy,” and clicking to send the data, or by sending emails to the Company through the accounts enabled for this purpose, the User declares to have read and expressly accepted this privacy policy and gives their unequivocal and express consent to the processing of their personal data in accordance with the indicated purposes.

3.2. Data Categories
The data collected refers to the category of identifying data, such as: Name and Surname, Telephone, Postal Address, Company, Email address, as well as the IP address from which you access the data collection form.


4. Security Measures
Within our commitment to guarantee the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been adopted to guarantee the security of personal data and prevent its alteration, loss, processing, or unauthorized access, taking into account the state of the technology, the nature of the data stored, and the risks to which they are exposed, according to Art. 32 of the GDPR EU 679/2016.


5. Data Transfer
No data transfers or international transfers of your data are foreseen, with the exception of those authorized by tax, commercial, and telecommunications legislation, as well as in those cases where a judicial authority requires it.


6. User Rights
Any interested party has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defense of claims. For reasons related to their particular situation, interested parties may object to the processing of their data. The Data Controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or deletion, the right to request the limitation of its processing, the right to object to the processing, the right to data portability, and also the right to withdraw the consent given.

6.1. How can I exercise my rights?
To exercise your rights, you must contact the controller, requesting the corresponding form for the exercise of the chosen right. Optionally, you can go to the competent Supervisory Authority for additional information about your rights.

The contact details for exercising your rights are the email address: info@planet-tours.club
Remember to attach a copy of a document that allows us to identify you.


7. Consent for Sending Electronic Communications
Likewise, and in accordance with the provisions of Law 34/2002, of July 11, on
1 Information Society Services and Electronic Commerce, by completing the data collection form and checking the corresponding
2 box “I accept the sending of electronic communications,”
3 you are granting express consent to send information about the Company to your email address, telephone, fax, or other electronic means.

1. Data Controller Details
Company Name: Koukouvaiya Travel Group Llc (hereinafter, the “Company” or the “Controller”).
EIN: 30-1425444
Address: 8206 Louisiana Blvd Ne, Ste A #4086, Albuquerque, New Mexico 87113 Us
Email for data protection communications: [dirección de correo electrónico eliminada]

1.1. Applicable Regulations
Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and insofar as it does not contradict the aforementioned Regulation, by the provisions of the Spanish legal framework on the Protection of Personal Data.

By providing us with your data, you declare that you have read and understood this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed herein.

The Company may modify this Privacy Policy to adapt it to legislative, jurisprudential, or interpretative developments of the US/European Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy, and the General Terms and Conditions that, where applicable, are established for certain products or services, if such access implies any specific aspect regarding the protection of personal data.

1.2. Data Protection Officer
The company does not have a Data Protection Officer.


2. Purpose of the Processing of Personal Data
The processing we carry out on your personal data responds to the following purposes:

  • To provide you with information related to the products and services offered by our company and detailed on this website.

  • To formalize the contracting of our services through the acceptance of the corresponding quote / order and/or the signing of a commercial contract.

  •  
  • To send you news and updates about our entity, as well as updates to our catalog of products and services, by email and/or postal mail.

2.1. Data Retention Period
We will keep your personal data from the moment you give us your consent until you revoke it or request the limitation of the processing. In such cases, we will keep your data blocked for the legally required periods.


3. Legitimization and Data Collected
The legitimization for the processing of your data is the express consent granted through a positive and affirmative action (filling in the corresponding form and checking the box accepting this policy) at the time of providing us with your personal data.

3.1. Consent to Process Your Data
By filling in the forms, checking the box “I accept the Privacy Policy,” and clicking to send the data, or by sending emails to the Company through the accounts enabled for this purpose, the User declares to have read and expressly accepted this privacy policy and gives their unequivocal and express consent to the processing of their personal data in accordance with the indicated purposes.

3.2. Data Categories
The data collected refers to the category of identifying data, such as: Name and Surname, Telephone, Postal Address, Company, Email address, as well as the IP address from which you access the data collection form.


4. Security Measures
Within our commitment to guarantee the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been adopted to guarantee the security of personal data and prevent its alteration, loss, processing, or unauthorized access, taking into account the state of the technology, the nature of the data stored, and the risks to which they are exposed, according to Art. 32 of the GDPR EU 679/2016.


5. Data Transfer
No data transfers or international transfers of your data are foreseen, with the exception of those authorized by tax, commercial, and telecommunications legislation, as well as in those cases where a judicial authority requires it.


6. User Rights
Any interested party has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defense of claims. For reasons related to their particular situation, interested parties may object to the processing of their data. The Data Controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or deletion, the right to request the limitation of its processing, the right to object to the processing, the right to data portability, and also the right to withdraw the consent given.

6.1. How can I exercise my rights?
To exercise your rights, you must contact the controller, requesting the corresponding form for the exercise of the chosen right. Optionally, you can go to the competent Supervisory Authority for additional information about your rights.

The contact details for exercising your rights are the email address: info@planet-tours.club
Remember to attach a copy of a document that allows us to identify you.


7. Consent for Sending Electronic Communications
Likewise, and in accordance with the provisions of Law 34/2002, of July 11, on
1 Information Society Services and Electronic Commerce, by completing the data collection form and checking the corresponding
2 box “I accept the sending of electronic communications,”
3 you are granting express consent to send information about the Company to your email address, telephone, fax, or other electronic means.